@NYCTSubway Coney Island bound N running on D line. No alerts anywhere. No info from conductor. #greatcustomerservice
@radial_time Sorry about the inconvenience. One train was diverted due to NYPD activity.
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@NYCTSubway the problem is that conductor didn't know whether it was one train or many#confusion makes people upset esp at ~9:30pm -
@radial_time Again, we truly regret the inconvenience & will remind employees of accurate messages during service changes. Ref# 967184 ^LM -
@NYCTSubway and once again poor communication with customer. But there's a fare hike happening?#incredible
End of conversation
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