@NYCTSubway not sure why the doors have been open for 5 min...It's freezing & there's elders inside. How insensitive can you be? #7train
@sophiaschen0614 - Apologies. What station are you at so we can investigate? ^JP
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@NYCTSubway 82nd at Jackson heights. It's been over 10 min now -
@sophiaschen0614 Apologies, there is currently no 7 train service b/t Main St & Queensboro Plz, due to switch problems at 74 St. -
@NYCTSubway that's still no excuse to keep the door open for over 10 min in this kind of weather. Ridiculous
End of conversation
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