@NYCTSubwayScoop Pretty terrible job communicating tonight on the F train. I understand stuff breaks, but no excuse for silence in station.
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@nyctsubwayscoop I waited at York for ~20m with no announcements around 6:45pm and then Bergen with no announcements around 9:55pm.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nyctsubwayscoop The first I learned about the disruption was when the train picked us up at York and then made us get out at Jay St.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nyctsubwayscoop (Obviously, would have walked four blocks if there had been any sort of messaging in the station that there was an outage.)Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nyctsubwayscoop On the way home, no announcements, nothing. People asked agent when next train was coming. "I don't know." Ok?Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nyctsubwayscoop Happy to brainstorm some ideas of how agents could be more helpful in situations like these, if that's any use.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@nyctsubwayscoop Anyway, really, not trying to be a jerk. But in this communication era, seems absurd for riders + agents to be in the dark.Thanks. Twitter will use this to make your timeline better. UndoUndo
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