@NYCTSubwayScoop Currently still on hold for 26 minutes to speak with an EasyPay customer service representative. Really? Hire more people.
@goodcow Just seeing this. Will pass on. Was issue resovled?
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@NYCTSubwayScoop Yes, customer service was very friendly and helpful, however the wait time was excessive. Took 29 min on hold to get a CSR.Thanks. Twitter will use this to make your timeline better. UndoUndo
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