@BrianKal Line Management met with the Station Agent and instructed the agent to be more attentive to customer concens while on duty
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
@BrianKal Line Management met with the Station Agent and instructed the agent to be more attentive to customer concens while on duty