MyCustomer.com

@MyCustomer

News, advice, events & resources for customer experience, marketing and service professionals around the globe.

ÜT: 51.481109,-2.612451
Vrijeme pridruživanja: siječanj 2009.

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  1. Prikvačeni tweet
    7. stu 2019.

    AND THE WINNER IS..... after weeks of deliberation from the CX Leader of the Year judging panel, we're pleased to announce this year's champion>>>

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  2. Process mapping: How to identify the rotten rules ruining customer experiences, by

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  3. Content hub: Contact centre best practices to improve CX

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  4. Seven surprising company silos that are harming your customer experience

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  5. prije 1 sat

    CX job vacancy of the week: PerfectHome

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  6. prije 1 sat

    Lessons in delivering luxurious, consistent customer experiences from Marriott International - interviews about

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  7. prije 1 sat

    Why a major CX misconception is causing customer experience job cuts, by

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  8. prije 20 sati

    Lessons in delivering luxurious, consistent customer experiences from Marriott International - interviews about

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  9. prije 20 sati

    Seven surprising company silos that are harming your customer experience

    Poništi
  10. prije 20 sati

    Content hub: Contact centre best practices to improve CX

    Poništi
  11. prije 21 sat

    Process mapping: How to identify the rotten rules ruining customer experiences, by

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  12. prije 21 sat

    The best customer experience books of last year - a summary of must-read CX titles, including books by , , , , , , and

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  13. prije 21 sat

    How to use customer lifecyle analysis to drive innovation, by

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  14. prije 21 sat

    How dedicated are customer experience leaders? In this podcast, interviews the winner of MyCustomer’s CX Leader of the Year Sandra de Zoysa, about a life spent committed to improving CX.

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  15. prije 22 sata

    New MyC report, in collaboration with : How to ensure your CX programme has 2020 vision

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  16. prije 22 sata

    WEBINAR: The essential CX skills and tools for 2020. Join our and of on Feb 26 at 2PM as we provide customer experience professionals with crucial advice for the coming decade

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  17. prije 22 sata

    Report: How to turn your contact centre agents into CX heroes

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  18. prije 22 sata

    Content hub: How your contact centre can deliver heroic CX >> Collating tips and advice on turning your agents into service superheroes

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  19. prije 23 sata

    Why NPS, CES & CSAT aren’t good customer success metrics, by

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  20. prije 23 sata

    The technologies that will reshape customer experiences in the next decade, by

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  21. prije 23 sata
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