Now wait a minute @YouTube - family premium membership can't extend to under 13yos? One of the main reasons we subscribed in the first place was to remove ads on our toddlers YouTube Kids app!
And where on this page (as promised by the Family Link apps YouTube Kids control page) are the instructions "including how [she] can watch videos offline, free of paid ads, with YouTube Red?" https://support.google.com/youtubekids/answer/6162907 …
-
-
Hmm, you can get in touch with our YouTube Premium support team. They can dive in with you further. Here's how: https://goo.gl/m11wvR . Hope this gets resolved.
-
Well, it got resolved after several emails by unaccountable number of people and finally "Paris V." telling us what suspected from the start - you've thrown people using Family Link under the bus. Ref 9-3464000024290
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.