@TeamYouTube A good number of my subscribers are reporting that they are being unsubscribed from my channel without their intent. Is there a bug out there unsubscribing people from some channels on their subscriptions list?
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Replying to @MusicalComedian
Did they recently subscribe to your channel? Refreshing the page or the YouTube app could help if the sub button isn't showing "subscribed" (sometimes there's a short delay). Otherwise, share more info/screenshots of what they're seeing and we'll go from there. Keep us posted!
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Replying to @TeamYouTube
Thank you for responding! I’ve asked my subscribers and several told me they have been unsubscribed from me (some of them saying they have had this issue before & they’ve been subscribed for some time). I don’t have any screenshots per say since this is on my subscribers POV...
1 reply 0 retweets 1 like -
Replying to @MusicalComedian @TeamYouTube
...but here is screenshot of some comments from my subs who responded to my community posts bringing up the whole issue. Not sure if it’s just a small issue effecting los percentage of subscribers but just wanted to bring this to your intention
pic.twitter.com/pfBp9Xzodb
1 reply 0 retweets 1 like -
Replying to @MusicalComedian
Thanks for the info—you can refer your subscribers to our HC article about some subscription issue fix: https://yt.be/help/bP3f in the meantime. Also, send a report about your experience using the Send Feedback tool.
1 reply 0 retweets 1 like
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