Did they recently subscribe to your channel? Refreshing the page or the YouTube app could help if the sub button isn't showing "subscribed" (sometimes there's a short delay). Otherwise, share more info/screenshots of what they're seeing and we'll go from there. Keep us posted!
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Thank you for responding! I’ve asked my subscribers and several told me they have been unsubscribed from me (some of them saying they have had this issue before & they’ve been subscribed for some time). I don’t have any screenshots per say since this is on my subscribers POV...
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