Can you please tell me why my notifications don’t go out when my loyal subs are literally showing me they have them on but never get any notifications @YTCreators @YouTube @YouTubeGaming
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Replying to @Mrsmissylopez
We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know!
4 replies 0 retweets 4 likes -
Replying to @TeamYouTube
This is one link to one of my subscribers that got NO notificationshttps://www.youtube.com/user/Klarissachurch …
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Replying to @Mrsmissylopez
Thanks for the details–make sure your subs have checked their notification settings, not just for the subscriber bell, but also for their app and phone. Here’s a helpful resource: https://yt.be/help/notifications …. Let us know if you’re seeing a lot of people report this.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Many and I mean many of my subscribers reported this to me as we were awaiting an event and no one got notifications. Not even my husband or children and I know their settings are all on
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Replying to @Mrsmissylopez
Thanks for the info. Could you share screenshots from your subs showing their settings? Keep us posted.
2 replies 0 retweets 0 likes
This is from one of my subs who got no notifications for my last two videos and this is happening to her quite frequentlypic.twitter.com/kw8w1grh3q
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