@TeamYouTube how come my videos load in 240p when I have bad wifi and buffer and yet my adverts load in perfect 1080p with no buffer?
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Replying to @MrSammyDunne
If you haven’t already, check out this guide that covers common internet/device connection issues and how to fix them: https://yt.be/help/vspw . If that doesn’t help, let us know what device (computer or mobile) you’re using and details such as browser, app version, etc. Thanks!
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Replying to @TeamYouTube
My device isnt my problem, I'm wondering why (using the youtube mobile app) my videos are at low resolution and stutter because I have slow wifi and yet my adverts are high def and perfect quality.
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Replying to @MrSammyDunne
While the video uploads, only lower res (like 360p) are processed – this makes uploading faster. Higher res continue is processed after the upload is finished. Once it's ready, you’ll see the change on your vid: https://yt.be/help/3QZ9
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Replying to @TeamYouTube
Nononono, the video is rendered right the option for 1080p is there. What I'm saying is if my connection can only LOAD 240p why do adverts load at 1080p?
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Replying to @MrSammyDunne
Thanks for clarifying, make sure the right team sees your question! Use our Send Feedback tool to submit the suggestion, here's how: https://yt.be/help/feedback . You may not get a response back, but we do review all of the feedback and use it to prioritize requests!
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Nevermind, you're useless
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