If you haven’t already, check out this guide that covers common internet/device connection issues and how to fix them: https://yt.be/help/vspw . If that doesn’t help, let us know what device (computer or mobile) you’re using and details such as browser, app version, etc. Thanks!
@TeamYouTube how come my videos load in 240p when I have bad wifi and buffer and yet my adverts load in perfect 1080p with no buffer?
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My device isnt my problem, I'm wondering why (using the youtube mobile app) my videos are at low resolution and stutter because I have slow wifi and yet my adverts are high def and perfect quality.
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