TWO AND A HALF HOURS is too long to spend changing your Google and YouTube profile and icon photo, and STILL have it come up with an old photo. What's up, @YouTube @TeamYouTube PLEASE HELP ME!!!!!!!
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Replying to @MrMidh
That's odd. What device are you on? Also, have you tried using a different device to upload the picture? Let us know we'll take a look.
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Replying to @TeamYouTube
I did it on the Mac with Chrome. Then Safari. Then from my iPhone Xs. Photo with just eyes will NOT disappear no matter what I do!pic.twitter.com/xqXRVJxqQf
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Replying to @MrMidh
Thanks for the info. Could you try signing out, restart your device and sign back into your account to see if that does the trick for you? Also, let us know if using Incognito mode helps.
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Replying to @TeamYouTube
Yep. Did that several times. Also cleared history and cache prior. No incognito mode available on my browser. Is that for the iphone?
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Replying to @MrMidh
Thanks for trying those steps. Please send a feedback report with these steps: https://goo.gl/9jZQBA . While every individual report may not get a direct response, we do review everything and use the details to investigate issues.
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Thanks! I will! It’s so frustrating!!!
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