Certainly! Let us kow what's happening and we'll see what we can do.
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Replying to @TeamYouTube
Thanks. I had a channel with username TheMichaelHines for years. It had on it my director’s showreel, my wife’s acting showreel and other BBC tv work I had done as well as theatre shows etc for private review. All the videos cannot be found and that channel name has disappeared.
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Replying to @MrMHines @TeamYouTube
When I tried to log in it said my original (non google) email wasn’t a google account. So I followed the help pages to the Gaia link and entered the username TheMichaelHines and the correct password. It said I could not login. So I clicked on Cannot Access This Channel and a new-
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Replying to @MrMHines @TeamYouTube
page opened asking for my google account. So I’m stuck in a loop! I don’t know where the channel/videos have gone. The only info is this: /youtube/channel/UCrQq8GcwkUYkpH08ATjIq_w. I’m happy to send you the email address I used but not on a public page like this. I work for th
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Replying to @MrMHines @TeamYouTube
the BBC & other broadcasters as a tv/film director. Some uploads have copyright content on them because they’re used as private showreels to get work. Standard practice in our industry. But there are also music vids I shot & other pieces too. Thank you any help is fantastic.
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Replying to @MrMHines @TeamYouTube
Final eg: ‘When Rebus met Taggart’ is a sketch I shot for BBC years ago. It had about 37k views. If you search for that name you can see it mentioned in other playlists but has disappeared totally. Any direct link to my work produces the ‘video cannot be played message’ Thank you
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Replying to @MrMHines
Appreciate all the info. Try this additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope this helps.
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Replying to @TeamYouTube
Thanks. I tried this already but this guide only refers to google accounts. I’m trying to link a non google account log in to my google account as a brand channel. So the email I use for TheMichaelHines channel isn’t a google one but worked always til it disappeared.
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Replying to @MrMHines
Also, we noticed that you shared your email address publicly to help with your issue. Since emails are often considered private information we would recommend deleting your tweet since this information is personal.
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Thanks. Will do. How can I get this possibly resolved? That wasn’t the email used for the login btw. That’s a non google email.
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