if you've ever been in some sort of teacher or boss role, you know the easy way to get back to doing nothing is to give anyone who complains frequently whatever they want. This costs you $0 Nearly all corporations and governments react the same to online pressure
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Imagine doing this across the hundreds of thousands of little pressure groups and squads that can form online. You'd need a program to keep up with all the changes! Meanwhile offline people just stumble through life, hearing bits and pieces about these changes
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I rely on my mom as a bellwether of this sort. When she told me she'd "been hearing a lot about Ulysses S. Grant lately," I knew the work was being done. She had processed it as she did other factoids: "been hearing Amazon is doing well," "there's a lot of this COVID," etc.
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My dad had a stock phrase for whenever people forgot his name or got something else wrong about him (he was called the "Greek," but is not Greek) -- "call me whatever you want as long as you don't call me later for dinner and do call me an ambulance after I have a heart attack"
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