@TeamYouTube This is our 3rd time tweeting you today with the 1st tweet being 12+ hrs ago & we've sent an email about our serious issue with no response yet we see you in our timeline responding to others within 1hr or less. What gives? We need help!
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Replying to @MotorworldHype
Sorry if we missed your previous tweets. Let us know what's happening and we'll look into it. Keep us posted.
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Replying to @TeamYouTube
We have a 4k video that we uploaded 2 days ago and it is still stuck at 360p. It is this video https://youtu.be/Wlc810EqjUA
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Replying to @MotorworldHype
Thanks for the info. Could you reach out to our Creator Support team: https://goo.gl/BxLi8H ? They can dive into this further with you. Hope this gets resolved.
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Replying to @TeamYouTube
I've done that. One response saying I didn't link them to the correct video when I did. Sent them the link again, no response. Meanwhile my 4k video is still stuck at 360p 5 days after I uploaded it.
2:07 PM - 20 Aug 2018
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