Thanks for reaching out. We recommend you getting in touch with our YouTube Premium Support team who can look into it for you. Contact them here: https://yt.be/help/hh11 . Hope this gets resolved.
@TeamYouTube I contacted someone there last week to try to figure out why I can't add family to my YT Premium. I am stuck in my son's old family acct that is no longer active and he has tried everything and can't access it to delete us from the acct. Getting really frustrating.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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