I want to scream right now. Been on the phone for 15 minutes trying to get 10 seconds of information out of her.
12/ SW: "Well, the info packet is just the blank forms for the home study." I- <rubs face> OK, so....so what's the next step?
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13/ SW: "What's the next step? You mean, after your home study is done?" <trying not to scream> Yes, please.
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14/ SW: "Well, I'm going on vacation for two weeks after Friday, so why don't you call me back in three weeks and we can set up a time?"
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