15 minute wait time for @USAA phone operator? What the heck?
@random_eddie @USAA turned out to be 60 seconds of hold, not 900.
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@MorlockP@random_eddie@USAA I found myself on hold with them Tuesday. First time in 30 years I’ve ever called. Huh. -
@opt3md We hope you had a great customer service experience! You can leave feedback here http://bit.ly/1pNkuen if you like. Thank you
End of conversation
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