2/ The human's answer "well, you know how when you have a prescription at the pharmacy for your human meds, and they call you?" me: no, I don't, but go on "so anyway, this is just like that" me: ok, so my question was "how do I make these stop?"
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3/ "ok, yes, let me research that for you" <3 minute hold> "unfortunately by law we have to keep doing this" me: ok, is the phone number configured at your end? ...in my account? "yes" me: can you update that? "of course! What's a better number?" me: five five five ...
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