What if a firm offers a product at a price, a customer buys it at that price, and they the firm regrets their choice? It seems they can do what Office Depot just did to me. They sent me an email saying my product had just been delivered. I called them back & told them no, 1/2
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no product was delivered. They weren’t at all interested in tracking down this missing delivery, and told me my ONLY option was to get a refund. No I couldn’t get the same order again if prices had changed. 2/2
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This was a $200 order, fyi, so well worth the trouble to find a misplaced delivery.
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Apparently someone did try to deliver it and failed, and tried again the next day. The failure was mistakenly coded as delivery. I should have just waited a day before I called.
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Replying to @robinhanson
high conscientiousness people often waste time / effort this way speaks to per-culture Schelling points
1:51 PM - 29 Sep 2020
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