me: Hi, Lowes, I paid for 2.5 gallon containers of kerosene, but what you delivered was 1 gallon containers Lowes: ok, bring those in and - me: no, I am not going to bring them in. I paid for delivery SO THAT I do not have to come in. <sigh>
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There was also the time they wanted $150 to truck deliver 2 refrigerator water filters, you know the ones that 10" long and 3" in diameter. They would not UPS them. Had to go into the store. Got yelled at for pushing the button at order pickup after standing there for 10 mins.
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Flipside, Home Depot ain't any better. The modern duopoly really sucks.
End of conversation
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Oh and the truck driver was indignant when I told him the first time he called "10 minutes away" w/o notice not to deliver as I was out of state for work.
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In the "special notes" field for delivery, I often say things like "fertilizer and lumber must be packed on separate pallets or I will REFUSE DELIVERY". ...and I have. I'm not going to schlep 2,000 lbs of fertilizer from spot A to spot B
End of conversation
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