some feedback on how @TwitterSupport works:
I was locked out of my account around 18 Mar.
I immediately appealed via email, as instructed.
A twitter bot assigned a case # to this and told me "this may take a few days".
Today 15 Apr, 28 days later, a twitter bot emailed me.
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3/ “Twitter is such a mess, it’s as if they drove a clown car into a gold mine and fell in.” -- Mark Zuckerberg
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