2/ It takes a kind of demented genius to call me at the phone number they have on record, have me answer, learn that their snailmail never reached me, offer to send a new copy to the address they have on record, BUT FIRST REQUIRE ME TO AUTHENTICATE MYSELF
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3/ DO YOU HAVE A BIG PROBLEM WITH THE SCAM WHERE YOU CALL YOUR CUSTOMERS AND THEY TRY TO SCAM YOU OUT OF A BLANK FORM !?!?
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4/ ok, sir, to authenticate you I'm going to ask you what email address we have in our file for you? "Which of my email addresses you're using?" yes, sir "How should I know which one you have?" yes!
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5/ "I'm not sure which email address I used." you're not sure what your email address is? "No, listen to me. I'm not sure WHICH of my email addresses I used. Hey, I've got an idea, I can authenticate myself by telling you my phone number." we already have that in our files
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6/ "I know, because you called me." yes! "So you don't have my email address?" No, we have it, but we need you to authenticate it, then we can send an email to it. "Do you think that you might have called the wrong phone number?" Anyway, I finally did guess which addr
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7/ I'll spare you all of the details, including the part where a representative of capital one told me that she was not an Amazon employee (I hadn't thought she was). So anyway I finally told them to !@# off and hung up the phone. (Didn't actually swear)
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8/ ...but came close, because they initiated a conversation about recurring charges - and I had to explain recurring charges to them. So anyway, !@# http://care.com , and !@# capital one, and you're both lucky I can't teleport.
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9/ Because I'd rather forfeit $150 than deal with either of you. ...but if I could teleport, I'd rather wade through a sea of blood.
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dear jttf: he didn’t mean this literally and he is not secretly working on teleportation tech in his basement honest
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well, not YET
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