Every time I place an online order at @Lowes it ends in tears.
Placed an order, forgot 3 items. Called the local store to add them. Store said "just place a 2nd order!"
Won't that charge me a second $65 delivery fee?
"Oh"
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4/ me: "I've had this happen before, and I know it's possible for you to add an item. Can you add an item please?" Mike: <grumbles>
@lowes, your website sucks, and your Concord NH store sucks. Now, you should definitely follow your script, social media intern, and >Show this thread -
5/ ask me for my order number. me: 384906906 Then you should ask me what store. then I will respond: "I already told you earlier in the thread." Because that's how it always plays out. Then you will ... do nothing useful. Because that's how it always plays out.
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