Lawyer defended his failure to get me an engagement letter in 5 weeks since he said he would (despite 2 follow ups by me) by saying "we've been very busy; it's not personal" To the contrary; I take this incompetence and lying ("we'll get that out to you today") VERY personally.
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2/ Sending out a simple form letter within a month of saying you will is a "brown M&M test". https://www.snopes.com/fact-check/brown-out/ … If you can't do that right, why should I expect you'll file documents with the court on time?
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3/ Seriously, what the ever-loving !@# is wrong with people? 95% of people are just !@# -damned incompetent at conforming to baseline social / professional APIs. Surveyor proudly sent me a map I commissioned. Me: "This is missing two of the features I specifically asked for".
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