Molson Hart

Fact #2 Every single day, Amazon profits from the sale of counterfeit products on their website. They take a cut and when brands get screwed Amazon blames it on the seller (usually in China). Our legal system makes it very difficult for the brand to be compensated for this.

Fact #4 For months, products sold on Amazon have been delivered way slower than in 2 days. Amazon should be giving you a refund for not keeping their Amazon Prime promise. In the contract between you and Amazon, you are prevented from filing a class or mass action against them.

They use this technique to avoid consequences for when they don't keep their promises.

Fact #5 Amazon's platform is a swamp full of fake reviews and crappy products made and sold by China. The way many sellers on Amazon make their money is by spending all their time getting fake reviews to make the quality of their items appear better than it is.

Fact #6 Amazon outsources the management of their platform overseas and it is incompetent. $2/hour people in India make hugely important decisions for consumers and sellers on the platform. These are the people who decide whether or not a product is safe or counterfeit.

Fact #7 Amazon knows all of this. In my opinion, their main focus is managing the PR for these issues instead of solving them. Sunlight is the best disinfectant. Help make the American e-commerce marketplace better by sharing this information.

Today, my company was suspended from sending e-mails to OUR customers by Amazon. That harms us and you in 3 ways: 1. It prevents us from e-mailing you when the address you gave us is invalid or needs correction 2. It prevents us from asking you how we can improve our products