“What’s the customer problem we’re trying to solve?” My first manager as a PM would incessantly ask this question. It permanently echoes in my head, and I’m thankful for that. There are other questions worth asking when building software, but this will always be my default.
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I’ll definitely talk to you about it soon. This is what I’m focused on initially. The contacts in Zelle, but plan is to build a scalable backend that can serve a lot of different purposes across the bank including bill pay next.pic.twitter.com/Py4UAwHHKs
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I see so many opportunities here: 1. it's a network effect 2. it's a way to do sales outreach "your customer/vendor is using capital one bank and ...." 3. the system is so bad that there are low-hanging fruit improvements like a google-esque auto-complete Could keep going...
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