Where I can read the best deep dive on Amazon's [lack of] customer service on the supplier side? I'm fascinated by the lack of investment and would love to better understand the decision making behind it.
Here. Search “kangaroo” and it will bring you to the right section. Amazon is basically a monopolist in e-commerce for sellers. Therefore they can make seller support as shitty as they want. It doesn’t matter. That explains it. https://twitter.com/molson_hart/status/1221997408864915462?s=21 …https://twitter.com/Molson_Hart/status/1221997408864915462 …
