Agree! My personal favorite formulation is that you keep asking why until you get a positive answer to “would solving this prevent a similar problem from re-occuring again *even with a different cause*?
Good primer/intro to the subject, but it is missing my favorite concept from Japanese quality engineering: “The five whys” If you really want to solve a problem you must ask why 5 times in sequence to get the root causehttps://twitter.com/DellAnnaLuca/status/1114041596146622465 …
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Hadn’t heard that one. That’s cool.
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So you mean any problem? Or just business challenges? I’m a bit unsure about Japanese approaches as it hasn’t helped their economy & society that much during the last 20 years. In spite of high IQ, education, Zen, & 5 whys...
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Any problem but works best for physical processes I find. I disagree that it hasn’t helped their economy. It’s hard to have a roaring economy when no one is having kids.
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