Yes, obviously it was. Amazon should do what it says it is going to do. I am befuddled and angered by Amazon's irresponsible handling of this situation. I don't believe the SFP team is well managed.
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Replying to @Molson_Hart @jeffbenzenberg and
We're still banned
but it looks like they're finally fixing the problem you describedpic.twitter.com/sf8ltnEswZ
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Replying to @Molson_Hart @jeffawilke and
Finally! Holy smokes. We finally just turned off Prime at the account level yesterday. I am kinda worried about turning it back on. I hope it's genuinely fixed.
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Replying to @jeffbenzenberg @jeffawilke and
"Thank you for your continued patience" We're still banned, so no option for us, but...after the shit they put us through I don't think I will rejoin the program, you know assuming they ever unban us (which they did totally wrongly).
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Replying to @Molson_Hart @jeffawilke and
We've been banned from SFP a few times. The last time, I finally figured out that even though we had shipped everything on time, the USPS first scan date was about a week late. We had handed over a giant bag of packages at the post office, and someone had put it in a corner.
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Replying to @jeffbenzenberg @Molson_Hart and
I had to appeal about a dozen times, writing a dfiferent "Plan of Action" each time. Amazon had told us to pick USPS via Buy Shipping. Each time they rejected my appeal, they wanted to know what **we** were going to differently.
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Replying to @jeffbenzenberg @Molson_Hart and
What were we supposed to do? Threaten the postal worker with violence until they scanned our packages? (The previous time we got banned was when Amazon separated out Premium Shipping and Prime Shipping, and introduced a major bug. A story for another day...)
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Replying to @jeffbenzenberg @jeffawilke and
The last e-mail I wrote was a plan of action for SFP. This is the first time I've struggled to get reinstated fast. The problem is that I keep telling Amazon they are at fault, because it's true, when I know if I just lied I could get reinstated (which I won't do).
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Replying to @Molson_Hart @jeffawilke and
If it makes you feel any better, Buy Shipping is broken for all SFP sellers right now. It's been broken all day. Getting pretty close to our pickup deadline here... https://sellercentral.amazon.com/forums/t/buy-shipping-services-are-currently-not-available-please-try-again-later/575436 … Every day it's a new misery.
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Replying to @jeffbenzenberg @Molson_Hart and
Same issue here. Thought at the very least we'd have an alert, update and/or something that shows they are aware of the issue
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From what I've seen, the SFP team is not competent.
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