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But they aren't using that map to determine which customers get to place Prime orders! Like you, we're using AMZ's Automated Shipping Settings. We have FedEx Ground and Home checked, but not FedEx 2Day. But we keep seeing "Surprise, you have to use 2Day and it's $28!" 2/2
We had the exact same problem. We got 6 shipments in late December where Amazon was forcing us to use FedEx 2-day when we had told them "only award prime to ground orders". We shipped all 6 outside of the buy-shipping-api because as you can see below, we were losing BIG MONEY.pic.twitter.com/V1ax5QeAxF
5 out of 6 arrived in time using FedEx ground, but we got suspended for doing this. I don't want to use SFP, but the problem we are having now is that we cannot get same day or 1 day handling for non-SFP FBM orders.pic.twitter.com/ZG3y36pjSW
That's rough. Sorry to hear it. I just want Amazon to use the same logic and the same map when they are... a) determining which customer gets to place the order as prime and b) determining which shipping options we have to choose
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