Many of our prospective customers tell us that our service sounds too good to be true. What should we do?
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I wouldn't even concede it sounds like a scam because it doesn't. If you bring it up it makes people needlessly suspicious.
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I would bluntly explain why it's not a scam. The economics on your end are straightforward. One reason people might be suspicious is most of your employees are based in the Philippines.
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Re: Philippines. That’s correct. Not making excuses, but it’s hard to broach the topic. People don’t usually say “this is a scam” then offer you an opportunity to explain why it’s not. They hang up and block you.
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