Skip to content
By using Twitter’s services you agree to our Cookies Use. We and our partners operate globally and use cookies, including for analytics, personalisation, and ads.
  • Home Home Home, current page.
  • About

Saved searches

  • Remove
  • In this conversation
    Verified accountProtected Tweets @
Suggested users
  • Verified accountProtected Tweets @
  • Verified accountProtected Tweets @
  • Language: English
    • Bahasa Indonesia
    • Bahasa Melayu
    • Català
    • Čeština
    • Dansk
    • Deutsch
    • English UK
    • Español
    • Filipino
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Norsk
    • Polski
    • Português
    • Română
    • Slovenčina
    • Suomi
    • Svenska
    • Tiếng Việt
    • Türkçe
    • Ελληνικά
    • Български език
    • Русский
    • Српски
    • Українська мова
    • עִבְרִית
    • العربية
    • فارسی
    • मराठी
    • हिन्दी
    • বাংলা
    • ગુજરાતી
    • தமிழ்
    • ಕನ್ನಡ
    • ภาษาไทย
    • 한국어
    • 日本語
    • 简体中文
    • 繁體中文
  • Have an account? Log in
    Have an account?
    · Forgot password?
    New to Twitter?
    Sign up
Molson_Hart's profile
Molson Hart
Molson Hart
Molson Hart
@Molson_Hart

Tweets

Molson Hart

@Molson_Hart

CEO at http://amazon.com/viahart . CEO at http://edisonlf.com . I tweet about business, e-commerce, supply chain, health, law, & infrastructure

Austin, TX
Joined July 2015

Tweets

  • © 2020 Twitter
  • About
  • Help Center
  • Terms
  • Privacy policy
  • Imprint
  • Cookies
  • Ads info
Dismiss
Previous
Next

Go to a person's profile

Saved searches

  • Remove
  • In this conversation
    Verified accountProtected Tweets @
Suggested users
  • Verified accountProtected Tweets @
  • Verified accountProtected Tweets @

Promote this Tweet

Block

  • Tweet with a location

    You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more

    Your lists

    Create a new list

    Under 100 characters, optional
    Privacy

    Copy link to Tweet

    Embed this Tweet

    Embed this Video

    Add this Tweet to your website by copying the code below. Learn more

    Add this video to your website by copying the code below. Learn more

    Hmm, there was a problem reaching the server.

    By embedding Twitter content in your website or app, you are agreeing to the Twitter Developer Agreement and Developer Policy.

    Preview

    Why you're seeing this ad

    Log in to Twitter

    · Forgot password?
    Don't have an account? Sign up »

    Sign up for Twitter

    Not on Twitter? Sign up, tune into the things you care about, and get updates as they happen.

    Sign up
    Have an account? Log in »

    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
    Italy 4880804 Wind
    3424486444 Vodafone
    » See SMS short codes for other countries

    Confirmation

     

    Welcome home!

    This timeline is where you’ll spend most of your time, getting instant updates about what matters to you.

    Tweets not working for you?

    Hover over the profile pic and click the Following button to unfollow any account.

    Say a lot with a little

    When you see a Tweet you love, tap the heart — it lets the person who wrote it know you shared the love.

    Spread the word

    The fastest way to share someone else’s Tweet with your followers is with a Retweet. Tap the icon to send it instantly.

    Join the conversation

    Add your thoughts about any Tweet with a Reply. Find a topic you’re passionate about, and jump right in.

    Learn the latest

    Get instant insight into what people are talking about now.

    Get more of what you love

    Follow more accounts to get instant updates about topics you care about.

    Find what's happening

    See the latest conversations about any topic instantly.

    Never miss a Moment

    Catch up instantly on the best stories happening as they unfold.

    1. Molson Hart‏ @Molson_Hart 15 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      Okay I made a mistake, it's effective 12/16 at 2 PM. Instead of overnight on a Sunday, we get 24 hours on the busiest shipping day of the year to completely rework our entire shipping supply chain. Ridiculous. Fire the person who made this decision.

      2 replies 0 retweets 1 like
      Show this thread
    2. Molson Hart‏ @Molson_Hart 16 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      I see that you've delayed the switch away from FedEx until 12/18 at 2 PM, giving us 72 hours instead of 24. This decision still does not make sense. Both UPS and FedEx have waived their money back guarantee for delivery time and I have heard that UPS is even more swamped.pic.twitter.com/rxYK4li4Ka

      1 reply 0 retweets 0 likes
      Show this thread
    3. Molson Hart‏ @Molson_Hart 16 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      Many Amazon sellers have negotiated rates with one but not the other. This PRIME order would cost us $20.49 to ship via UPS as I am lucky to have negotiated rates for both. In some cases UPS is twice the cost of FedEx for us. YOUR policy change will require us to RAISE PRICES.pic.twitter.com/ZcNtgkYsnv

      1 reply 0 retweets 3 likes
      Show this thread
    4. Molson Hart‏ @Molson_Hart 16 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      Because Amazon takes a 15% cut of every transaction (even ones they did not ship like this one). We would need to raise prices (20.49-16.37)/(100%-15%) = $4.84 After doing so, Amazon would take $23.22 from this order, excluding advertising.

      1 reply 0 retweets 1 like
      Show this thread
    5. Molson Hart‏ @Molson_Hart 16 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      Maybe Amazon should use this money to grant credits to "their" customers for the late shipping deliveries from UPS and FedEx.

      1 reply 0 retweets 0 likes
      Show this thread
    6. Molson Hart‏ @Molson_Hart 16 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      If Amazon wants FedEx to improve its delivery accuracy or shipping speed, do it in 2020, but keep in mind that sellers need multiple competing offers in order to keep prices low. If we can only use UPS and UPS knows that, they won't give us good pricing.

      1 reply 0 retweets 1 like
      Show this thread
    7. Molson Hart‏ @Molson_Hart 16 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      This is our first FedEx pickup of the day. More to come. How we’ll shift this to UPS, I do not know. 🤷‍♂️🤦‍♂️pic.twitter.com/nV2RQg5Aus

      4 replies 0 retweets 5 likes
      Show this thread
    8. Molson Hart‏ @Molson_Hart 18 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      So after all of this... Amazon changes its mind and lets us use FedEx after all? I get that you didn't want to be further embarrassed and wanted to do this quietly, but you made us do a ton of work for no reason. Many sellers now must cancel the UPS trucks and get more FedEx.pic.twitter.com/INCkc3OKhw

      1 reply 0 retweets 2 likes
      Show this thread
    9. Molson Hart‏ @Molson_Hart 18 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      A few hours later, no more FedEx. We can only ship UPS Ground. Is there a plan @amazon @davehclark to allow more than one national ground carrier? We can't negotiate low pricing and thus offer value to "Amazon's customers" with a single option.

      1 reply 0 retweets 2 likes
      Show this thread
    10. Molson Hart‏ @Molson_Hart 20 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      @amazon @davehclark Two more important things: 1. We have no clarification about whether or not Christmas Eve will be a shipping holiday for FBM. We've searched Amazon forums and multiple Amazon sites. Nothing. Please let us know ASAP 2. Yesterday I got a call from "Unknown"

      1 reply 0 retweets 0 likes
      Show this thread
      Molson Hart‏ @Molson_Hart 20 Dec 2019
      • Report Tweet
      • Report NetzDG Violation

      "Hi this is David from the Seller Fulfilled Prime Team at Amazon" - "David" asked me a bunch of questions about Seller Fulfilled Prime. I noticed he had a French accent and he started to become very uncomfortable because I knew he was from France (I speak French).

      2:37 PM - 20 Dec 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        1. Molson Hart‏ @Molson_Hart 20 Dec 2019
          • Report Tweet
          • Report NetzDG Violation

          I don't know why he got uncomfortable, but after asking me a bunch of personal questions about my business and after me giving him feedback I asked him twice to e-mail me after the call so I could know who he was. He promised he would. Never did. I got the impression that he was

          1 reply 0 retweets 0 likes
          Show this thread
        2. Molson Hart‏ @Molson_Hart 20 Dec 2019
          • Report Tweet
          • Report NetzDG Violation

          "cheating on his homework" - he was tasked with fixing this SFP issue that I laid out in my tweets, but that he wasn't supposed to call me or something? I don't know. Anyways, if you want feedback from the program, it'd be best if you contacted us directly and in a straight

          1 reply 0 retweets 1 like
          Show this thread
        3. Molson Hart‏ @Molson_Hart 20 Dec 2019
          • Report Tweet
          • Report NetzDG Violation

          forward way. Also, we paid Amazon $2 million last year, and we will pay even more this year. Sorry, but if I'm going to fix your programs for you (for example, you should offer geolocation on advertisements for SFP) and give feedback, I think we should be compensated. My 2 cents.

          1 reply 0 retweets 2 likes
          Show this thread
        4. Molson Hart‏ @Molson_Hart Jan 10
          • Report Tweet
          • Report NetzDG Violation

          And we've been suspended from Amazon's Seller Fulfilled Prime program! But...why?pic.twitter.com/kXYYF1MhXT

          1 reply 0 retweets 0 likes
          Show this thread
        5. Molson Hart‏ @Molson_Hart Jan 10
          • Report Tweet
          • Report NetzDG Violation

          Because UPS delivered our packages late! Amazon's preferred carrier! The one they are forcing us to use. 👍@amazonpic.twitter.com/ph5zQY8k0F

          1 reply 0 retweets 1 like
          Show this thread
        6. Molson Hart‏ @Molson_Hart Jan 10
          • Report Tweet
          • Report NetzDG Violation

          Molson Hart Retweeted Molson Hart

          I think I've bored my followers enough with this, but if you care to learn more about what it's like being in the Amazon logistics machine you can read further here. Notably, not a peep from Amazon.https://twitter.com/Molson_Hart/status/1214220627072172035 …

          Molson Hart added,

          Molson Hart @Molson_Hart
          This is the new FedEx setting: pic.twitter.com/8k0vqubTxs
          Show this thread
          1 reply 0 retweets 2 likes
          Show this thread
          7. End of conversation

      Loading seems to be taking a while.

      Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.

        Promoted Tweet

        false

        • © 2020 Twitter
        • About
        • Help Center
        • Terms
        • Privacy policy
        • Imprint
        • Cookies
        • Ads info