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Molson_Hart's profile
Molson Hart
Molson Hart
Molson Hart
@Molson_Hart

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Molson Hart

@Molson_Hart

CEO at http://amazon.com/viahart . CEO at http://edisonlf.com . I tweet about business, e-commerce, supply chain, health, law, & infrastructure

Austin, TX
Joined July 2015

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    1. Molson Hart‏ @Molson_Hart 26 Nov 2019
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      Consumer product businesses compared to tech businesses are inferior in two major ways. 1. Lawyers. Trademark, copyright, and patent infringement happens continuously to successful consumer product companies. To enforce your competitive advantages you must pay a lawyer.

      2 replies 0 retweets 9 likes
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    2. Casey Ames‏ @caseyames 27 Nov 2019
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      Replying to @Molson_Hart

      I agree with this, but one area that has me wondering if physical product could be better is where: 1) The product has subscriptions 2) Everyone wants American Made products (eg consumables)

      2 replies 0 retweets 0 likes
    3. Casey Ames‏ @caseyames 27 Nov 2019
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      Replying to @caseyames @Molson_Hart

      @ezrafirestone has an interesting article comparing his diff biz types: https://smartmarketer.com/the-best-business-model-to-scale-support-sell/ … His e-comm are easier to scale b/c it's a consistent product. Software customer service is 10x harder than e-comm. Consumables can get 70%+ gross & recurring. Similar to software

      2 replies 1 retweet 2 likes
    4. Casey Ames‏ @caseyames 27 Nov 2019
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      Replying to @caseyames @Molson_Hart @ezrafirestone

      And you're not competing w/ China as much, as people are way more aware of origin for products like that. Doesn't eliminate inventory, but that could be comparable to the issue of more technical products w/ tech.

      1 reply 0 retweets 0 likes
    5. Casey Ames‏ @caseyames 27 Nov 2019
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      Replying to @caseyames @Molson_Hart @ezrafirestone

      To be honest, this is comparing the best version of a physical product business to an average tech biz. I don't think you could ever pull off an Instagram style exit w/ any physical product business (maybe except for Kylie Jenner's recent success?)

      1 reply 0 retweets 0 likes
    6. Molson Hart‏ @Molson_Hart 27 Nov 2019
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      Replying to @caseyames @ezrafirestone

      I can't tell if we agree or disagree. I'm saying that inventory businesses are way harder than software businesses. I'd argue that even consumables are harder than software businesses, but that consumable inventory businesses beat non-consumable inventory businesses.

      1 reply 0 retweets 0 likes
    7. Casey Ames‏ @caseyames 27 Nov 2019
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      Replying to @Molson_Hart @ezrafirestone

      I think we agree on most of it, but I'm saying a well run consumable business *could* be a better business model than certain tech companies.

      1 reply 0 retweets 0 likes
      Molson Hart‏ @Molson_Hart 27 Nov 2019
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      Replying to @caseyames @ezrafirestone

      Yeah you're right but that's kinda obvious. Yankee Candle is a better business than a consulting tech business without a brand. But on average...if you're trying to start something, avoid inventory, China, and lawyers.

      9:14 AM - 27 Nov 2019
      2 replies 0 retweets 0 likes
        1. Casey Ames‏ @caseyames 27 Nov 2019
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          Replying to @Molson_Hart @ezrafirestone

          "But on average...if you're trying to start something, avoid inventory, China, and lawyers." Ya, if you have the skillset / option to avoid those, I 100% agree.

          0 replies 0 retweets 1 like
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        2. Casey Ames‏ @caseyames 5 Dec 2019
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          Replying to @Molson_Hart @ezrafirestone

          Random thought I just had to Ecomm vs Tech that I thought I'd mention since we just had a customer bump up their subscription from monthly to 3 weeks. Doesn't in SaaS besides yearly plans but at lower revenue. I guess no ones does that in Ecomm, except when buying 3, 6 packs

          1 reply 0 retweets 0 likes
        3. Casey Ames‏ @caseyames 5 Dec 2019
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          Replying to @caseyames @Molson_Hart @ezrafirestone

          This customer, on their own, chose from going for 12 orders a year to 17.3 without a discount or incentive. An increase in yearly rev of 44% from that customer.

          0 replies 0 retweets 0 likes
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