Software: What a cool idea! I'll roll it out to my customers right now! Hardware: I am so looking forward to 25% of our inventory reflecting this change in 6-9 months.
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Enterprise software: I'll fix this bad bug today, no sweat. Customer: Yeah... we're going to have to wait six weeks for a change window and get sign-offs in triplicate from eight different departments before we can put it into the QA lab instance.
Depends on the customer. Small businesses are bad in other ways. They actually care lol.
