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Molson_Hart's profile
Molson Hart
Molson Hart
Molson Hart
@Molson_Hart

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Molson Hart

@Molson_Hart

CEO at http://amazon.com/viahart . CEO at http://edisonlf.com . I tweet about business, e-commerce, supply chain, health, law, & infrastructure

Austin, TX
Joined July 2015

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    1. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      I wanted to improve as a manager. I recognized that the restaurant business was tough and dependent on managing people so I found a book written by the founder of a restaurant chain I liked, Danny Meyer of Shake Shack.pic.twitter.com/Z8iQPZuDA0

      1 reply 2 retweets 7 likes
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    2. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      It, paired with High Output Management, form the backbone for the understanding and proficiency of any manager. Highly recommended.pic.twitter.com/5RnEYu5BB2

      1 reply 0 retweets 0 likes
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    3. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      I'll post a few excerpts that were enlightening to me. Take this wisdom with caution. Most entrepreneurs spend too much time seeking press, instead of customers.pic.twitter.com/gupsiK8FXC

      1 reply 0 retweets 0 likes
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    4. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      Hold them to high standards while allowing them to keep their dignity. Management.pic.twitter.com/OfEq8ZPapH

      1 reply 0 retweets 0 likes
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    5. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      I thought this was really interesting. In tech, it's generally accepted that it's the opposite. You can teach Mark Zuckerberg to sell, but you cannot teach a salesman to code.pic.twitter.com/YP0pX9HLOk

      1 reply 0 retweets 0 likes
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    6. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      Your employees are always going to do a less-than-perfect job (at least in your mind). Accept that, or you'll go crazy. Your job is keep your cool, fix it, and let them know you stand for excellence.pic.twitter.com/oOUNxUHxyi

      1 reply 0 retweets 0 likes
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    7. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      Constant. Gentle. Pressure.pic.twitter.com/2u2gMQn0tg

      1 reply 0 retweets 1 like
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    8. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      I'm not qualified to comment on this.pic.twitter.com/AUSRKP5acY

      1 reply 0 retweets 2 likes
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    9. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      Don't fuck this one up, fam.pic.twitter.com/JZFn5OhnuX

      1 reply 0 retweets 0 likes
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    10. Molson Hart‏ @Molson_Hart 3 Aug 2019
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      As uncle Warren says, "praise specifically, criticize generally". Whenever someone does something right, tell EVERYONE.pic.twitter.com/Wmtj6KP9qm

      1 reply 0 retweets 3 likes
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      Molson Hart‏ @Molson_Hart 3 Aug 2019
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      I had a lot of problems with this early in my career. I wanted to be the boss, but I wasn't qualified to be the boss and they knew that.pic.twitter.com/eRU5Q5m0ga

      1:41 PM - 3 Aug 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        1. Molson Hart‏ @Molson_Hart 3 Aug 2019
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          Long-termism.pic.twitter.com/rWCdTv3LD7

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        2. Molson Hart‏ @Molson_Hart 3 Aug 2019
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          Eat your own cooking. Literally.pic.twitter.com/b69JRKYaVQ

          1 reply 0 retweets 0 likes
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        3. Molson Hart‏ @Molson_Hart 3 Aug 2019
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          Paging @Atul_Gawande - killer checklist alert!pic.twitter.com/noYMHm47vm

          1 reply 0 retweets 1 like
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        4. Molson Hart‏ @Molson_Hart 3 Aug 2019
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          Not easy for me...🙍‍♂️pic.twitter.com/BbkR9bskqt

          1 reply 0 retweets 1 like
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        5. Molson Hart‏ @Molson_Hart 3 Aug 2019
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          Fin.

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        6. Molson Hart‏ @Molson_Hart 4 Aug 2019
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          Went to Grammercy Tavern (a Danny Meyer restaurant) after posting this and not only did it not disappoint but it was a confirmation of what was written in the book and it was additionally informative.

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        7. Molson Hart‏ @Molson_Hart 4 Aug 2019
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          Complimentary sparkling water offered as soon as you sit down, immediately neutralizing your anxiety over "are they charging for this". No tipping!pic.twitter.com/gLZac4K9MR

          1 reply 0 retweets 1 like
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        8. Molson Hart‏ @Molson_Hart 4 Aug 2019
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          I struck up a conversation with the manager who gave us a tour of the kitchen. They have a revenue share in lieu of tipping that goes to the kitchen as well. Also, as an employee you can level up. It was a fantastic experience all around.

          1 reply 0 retweets 2 likes
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          9. End of conversation

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