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Molson_Hart's profile
Molson Hart
Molson Hart
Molson Hart
@Molson_Hart

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Molson Hart

@Molson_Hart

CEO at http://amazon.com/viahart . CEO at http://edisonlf.com . I tweet about business, e-commerce, supply chain, health, law, & infrastructure

Austin, TX
Joined July 2015

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    1. Molson Hart‏ @Molson_Hart 28 Mar 2019
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      Your product is not good unless it can be used intuitively by the user the first time they try it.

      1 reply 0 retweets 1 like
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    2. Molson Hart‏ @Molson_Hart 28 Mar 2019
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      If your product has an instructional manual, it almost certainly needs improvement.

      1 reply 0 retweets 0 likes
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    3. Gergely Svigruha‏ @gsvigruha 28 Mar 2019
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      Replying to @Molson_Hart

      Would that depend on the homogenity/diversity of your customer base though?

      1 reply 0 retweets 0 likes
    4. Molson Hart‏ @Molson_Hart 28 Mar 2019
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      Replying to @gsvigruha

      For sure. Depends a lot on the type of product. Maybe a better way to say it would be: Your product is not good unless it can be used intuitively by the **25% quartile** user **in your space** the first time they try it.

      1 reply 0 retweets 1 like
    5. Gergely Svigruha‏ @gsvigruha 28 Mar 2019
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      Replying to @Molson_Hart

      Yeah, it needs to be intuitive for a big enough critical mass of users.

      1 reply 0 retweets 0 likes
    6. Molson Hart‏ @Molson_Hart 28 Mar 2019
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      Replying to @gsvigruha

      I would guess that this is a point where american firms are wayyyyyy better than their eastern european counterparts.

      1 reply 0 retweets 0 likes
    7. Gergely Svigruha‏ @gsvigruha 28 Mar 2019
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      Replying to @Molson_Hart

      I was gonna ask if you could please go back in time and explain this to a bunch of people in Hungary so i'd be a millionaire by now.

      1 reply 0 retweets 0 likes
      Molson Hart‏ @Molson_Hart 28 Mar 2019
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      Replying to @gsvigruha

      lol - you can do it today actually (though the people to whom you'd be explaining this to would be different).

      9:05 AM - 28 Mar 2019
      1 reply 0 retweets 0 likes
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        1. Gergely Svigruha‏ @gsvigruha 28 Mar 2019
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          Replying to @Molson_Hart

          Honestly i think its way easier to just partner with people who understand this instead.

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        2. Molson Hart‏ @Molson_Hart 28 Mar 2019
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          Replying to @gsvigruha

          Few and far between!

          1 reply 0 retweets 0 likes
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