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Molson_Hart's profile
Molson Hart
Molson Hart
Molson Hart
@Molson_Hart

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Molson Hart

@Molson_Hart

CEO at http://amazon.com/viahart . CEO at http://edisonlf.com . I tweet about business, e-commerce, supply chain, health, law, & infrastructure

Austin, TX
Joined July 2015

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    1. Molson Hart‏ @Molson_Hart 31 Dec 2018
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      The evolution of e-commerce search: 1. Google = product search 2. Ebay = product search + trust (reviews) 3. Amazon until about 2016 = product search + trust + shipping (prime fulfillment network) 4. Amazon today = product search + shipping - trust

      2 replies 0 retweets 1 like
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    2. Eric Richards‏ @EricRichards22 31 Dec 2018
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      Replying to @Molson_Hart

      Were reviews ever particularly useful? I don't remember, but I mostly know exactly what I want to buy before I get to Amazon. Amazon reviews are still wildly better and more useful than any other online retailer, however. Check out Home Depot or Walmart or Harbor Freight...

      1 reply 0 retweets 0 likes
    3. Molson Hart‏ @Molson_Hart 31 Dec 2018
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      Replying to @EricRichards22

      I think they were. Today, there are many non-branded options of the product you want to buy on Amazon (usually at lower prices than the brand you have in mind). Once upon a time, reviews were useful in sorting out which were good or bad.

      2 replies 0 retweets 0 likes
      Molson Hart‏ @Molson_Hart 31 Dec 2018
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      Replying to @Molson_Hart @EricRichards22

      Other sites' reviews maybe uninformative or mostly stupid, but at least they're not fake.

      7:49 AM - 31 Dec 2018
      0 replies 0 retweets 0 likes

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