what I heard from retail & fast food workers in interviews that @Amanda_Lenhart and I led for @newamerica last year. These workers viewed arrival of self-checkout lanes, ordering kiosks, Uber eats, online/ apps, etc as active choices their employers made to maximize profits - 2/
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at the expense of their workers' wellbeing, job security and quality. https://www.newamerica.org/work-workers-technology/reports/worker-voices/how-workers-imagine-their-jobs-in-the-future … Several retail workers pointed to financialization & shareholder primacy as contributing to these pressures. Ultimately, they felt their employers cared about profits > people. 3/
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Their insights countered the prevailing techno-determinism that abounds in discussions of the
#futureofwork - workplace changes are based on decisions, not destiny. Drew's piece also illustrates the risk of excessive automation and businesses undervaluing the human touch of 4/Prikaži ovu nit -
their workers - such as DJ personalities known and loved to their listeners. Excessive automation is especially a concern when those workers have no voice or input in the decisions, design or deployment of the tech. I am influenced by
@TomKochan's excellent work on these 5/Prikaži ovu nit -
questions and keen to see more nuance in
#futureofwork discussions to not assume (a)#automation and#AI = inevitable or destiny; nor (b) necessarily good for business. Finally, the piece included one of my pet peeves: a corporate rep spinning these changes as "freeing up" 6/Prikaži ovu nit -
displaced workers to be more creative. Has any worker ever desired for their employer to eliminate their job against their will to make them more "creative" & "human"? What I *do* hear from workers is their desire for their employers to respect them & value their work, 7/
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and for the stability that they (and their families) count on. 8/
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Kraj razgovora
Novi razgovor -
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What's your thoughts on the ideas / policies by
@AndrewYang on dealing with 4th industrial revolution/AI?Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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