@MojangSupport Hello, I'm trying to reset the password on my child's account. I have not yet migrated either account to msft.
Reset doesn't work, and I can no longer admin his account from mine. The help pages all point to msft, but I can't migrate him without his password.
To keep your information secure, please complete our request form at https://msft.it/6013XG9If so we can quickly and safely assist with your question!
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Yeah, I tried that and got a canned response unrelated to my inquiry, hence my reaching out here. I guess I'll just keep bashing my head against that wall until someone actually READS the message. Thanks again for screwing up my access to force me to use something I don't want!
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In the spirit of fairness, please understand that my ire is not directed at YOU, the person answering this, but at your company. I understand that this is not something you personally decided and that the account issues are not your fault. I'm sure you hate this as much as I do.
End of conversation
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