Hi @MojangSupport my son's account has been hacked, can you please reply to our support requst. He's been locked out for 2 days now.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
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Your response after much chasing was the below, which doesn't at all answer the support request, in fact, it seems a standard response template for a lost or forgotten passwordpic.twitter.com/tn0dAjZiVd
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Again being told I am wrong. My son's account was hacked. Please help us recover it.pic.twitter.com/zPBXuT8IGJ
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