@MojangSupport I tried to buy Minecraft Java from you. The money was paid, debited from my account and when I tried to install, it failed l. The website is saying it appears that you do not have the game and the option to buy. I received no confirmation code or email. Please fix!
For help with purchasing issues, please visit https://msft.it/6016nN1Yk .
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It does not answer my question at all. Your automated customer support is not fit for purpose regarding my issue.
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