@MojangSupport hello, my realm subcription expired because I needed to add a new debit card. But when I tried to renew it over phone I accidentally subscribed to a new realm.
now on PC when I try to renew it ingame, it links me to an error saying I can't renew it.
For help with purchasing issues, please visit https://help.minecraft.net/hc/en-us/articles/360029642712-I-can-t-make-a-purchase ….
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that doesn't really help. I made the payment, it just happened to be for the wrong thing. My problem now is that I can't get my realm to activate because it won't let me renew it.
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it seems the issue fixed itself. The server is now back up. Maybe it just needed time to process. However now I have the issue of a realm that I didn't mean to pay for. Is there any way to get a refund? I haven't even activate it yet if that makes a difference.
End of conversation
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