@MojangSupport hi I purchased mine coins on a switch for my son to then be prompted to ‘sign in’ which I did and the coins disappeared. Is there any way you can help. @NintendoUK has replied saying to contact you.
please help one tired, on a diet mum of three 
For information and help with the Marketplace, please see our article athttps://help.minecraft.net/hc/en-us/articles/360035130471-Minecraft-Marketplace-Issues …
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To be fair that isn’t very helpful. I guess I just have to accept the fact I have lost my money
Thanks. Twitter will use this to make your timeline better. UndoUndo
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