@MojangSupport
Hi just purchased the world My Life sakura park for my daughter on MCPE from markettplace on my ipad latest ios and it won't load the world . I have made sure over 3gb space and cleared mod packs and rebooted ipad still no luck. Any ideas as she is so sad.
I'm sorry to hear that! Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID and account name / Gamertag. Thanks! ^AS
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Have done that but know reply. Any idea on a timeframe so I can manage expectations of her being able to try out the expensive new world. Thanks Kirstie
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No reply not Know ... opps
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