@MojangSupport My Minecraft account was stolen.
I have the paypal transaction ID for my account, but when I put in a support ticket asking to reclaim it, they say they can't do anything despite this article https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-Transaction-ID- …
claiming I can recover my TransID this way. help?
To keep your information secure, please complete our request form at https://help.minecraft.net/hc/en-us/requests/new … so we can quickly and safely assist with your question! ^TK
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I already did. They closed the ticket after saying they don't accept paypal transaction IDs as proof of purchase. Isn't this an outright lie based on the help article I linked? How do I get them to help me instead of just giving a generic response, like the one you just sent?
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