@MojangSupport Hey, my friend can't log in to Minecraft Dungeons. The game starts, but after a few seconds or minutes of waiting, a white window appears with nothing and the only option is to close that window by clicking the X in the upper right corner. Can you help, please?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Hey, we solved the problem, but thanks for your help!
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But could you help with another problem? Minecraft Launcher opens, but doesn't load.
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