@MojangSupport my son used Minecoins to purchase City Maker through the Minecraft Marketplace. When he tries to load a world using it, the Minecraft app crashes. He is using Minecraft 1.16 on iOS 12.5.2. How can we get the Minecoins refunded? Thanks
For information and help with the Marketplace, please see our article athttps://help.minecraft.net/hc/en-us/articles/360035130471-Minecraft-Marketplace-Issues …
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I have seen that page and it does not provide details to my problem. I purchased something from your marketplace and it does not work. What is the process to get a refund please? The Minecoins were from a gift card.
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