@MojangSupport My friend used a gift card to create a Mojang account to play Minecraft, but when they tried to log in, it says their username/password was invalid. They tried to reset their password, but they never received the email to do so. Is there any help you can provide?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^B